Horizon Broker Portal (Individual Market) Update
Posted on September 30, 2024
If you process individual Horizon IHC applications directly through the broker portal, please see below update.
Horizon BCBSNJ began a scheduled release for updates to the Individual Market Horizon Broker Portal on September 27, 2024. The Horizon Broker Portal will be available for NEW client creations only and for the processing of quotes and applications. EXISTING clients, applications and quotes will not be accessible until Monday afternoon September 30, 2024. After the release, users will be presented with existing contact information already in our systems to prevent duplications along with the ability to re-use an existing email address for a new client.
Please note:
- Agents/Brokers will not be able to access existing clients during this update.
- Agents/Brokers will be able to create new clients, quotes and applications.
- As a workaround agents/brokers should resubmit existing clients quotes and applications as new if needed.
- These updates will be completed by end of business day September 30, 2024.
