See below from Ameritas
We’ve received many questions about our customers’ dental and vision coverage status during this uncertain time. We know many people will not be able to make premium payments during this crisis because of reduced hours, layoffs and furloughs, or temporary closures.
Our customers’ well-being is our first priority. Therefore, we are extending our premium grace period to 60 days while continuing coverage and claims payment. Ameritas will adhere to any state mandated premium grace periods as a temporary exception to our policy during this time.
We will work with customers on an individual basis to help meet their needs. Please read our FAQ for details about coverage, claims, and much more. We will also direct customers to this FAQ on our website.
If you have further questions about your clients’ coverage with Ameritas, please contact us at group_assistants@ameritas.com, and include COVID in your email subject line. We’re here to help you.